Due to the nature of digital products, we do not accept returns once the file has been downloaded. However, we are committed to ensuring your satisfaction. If the product is defective (e.g., the file is corrupted, cannot be downloaded, or does not match the description), we offer the following remedies:
- A replacement file will be provided within 24 hours of your request.
- If a replacement is not possible, we will issue a full refund within 7 days of purchase.
To request a replacement or refund, please contact us at [email protected] with your order details and a description of the issue. We will respond within 24-48 hours to resolve your concern.